The municipality claims to have managed to reconcile 99% of illegal rentals by using Granicus, a third-party service contracted by the city in 2021, in part to help identify rental apartments that were operating without a license. The new program provides residents with a reliable way to ensure compliance with short-term rental properties in their neighbourhood by providing a 24/7 helpline and an online system that allows the public to easily report short-term rentals that may not comply with the city`s short-term rental order. Complaints about problematic activities and conditions, such as excessive noise, illegal parking or garbage overflow, can all be filed under this new program. According to the 2021 census, there are 721 properties in Niagara-on-the-Lake that do not have permanent residents. At least 168 of these homes are registered rentals, leaving 553 either as vacation homes or possibly as short-term illegal rentals. According to NOTL`s short-term rental statutes, a holiday home rental and bed and breakfast can legally only have three bedrooms. Do you want to file a complaint against a short-term rental? Take advantage of the city`s new Host Compliance Program or call 289-210-7226 to speak directly with a Host Compliance representative. No. Short-term rental customers are not contacted directly by the host`s compliance operators.

Depending on the nature of the complaint, customers may be contacted by the landlord or property manager to handle the complaint. Country hostels, holiday apartments and villas have been classified differently. They will display either purple, which means they won`t charge guests a municipal accommodation tax, or blue, which means they will. We will try to include this information wherever possible. “We made a proposal that we thought was a good one, and now we`re hearing that there`s obviously a lot of opposition to the primary residency rule, so let`s listen to that to find out what everyone`s concerns are,” Arsenault said. All short-term rental operators are asked to provide information from a property manager who is responsible for responding to complaints within 30 minutes of receiving the complaint. There are 22 pet-friendly vacation rentals in Niagara-on-the-Lake. Need help deciding where to stay with your dog? You can browse the results below and filter by amenities to find the perfect location.

All pet information is guaranteed and there is no booking fee! No, there is no proposed change that addresses the number of rentals in a particular geographic area. Please complete and print the following application. This process can take between 4 and 6 weeks. Vacation rentals are indicated in brown and guest rooms in green. Cottage operators call this a 180-degree turn from the current ordinance, which states that the tenancy cannot be the owner`s principal residence. At its June meeting, the Council referred this report back to the services with a view to setting up a working party to examine these recommended measures and to report back to it. The working group has now prepared proposals for amendments to the short-term rental licensing regulations and changes in the management of the program. Before reporting these changes to Council, staff would like to hear the public`s views on these changes and hope to address the concerns in a future evaluation report. The municipal shelter tax is a revenue tool allocated to municipalities by the Ontario government. Starting in July, NOTL will levy a 2% tax on all room rentals in the city, but not on properties with fewer than five rooms. Is there a clear and quantifiable definition of the current problem? Could you clarify that? I`ve read about 26 complaints about 2018 complaints about real estate standards, the belief that DODs prevent young families from moving to NOTLs, and the belief that DODs are all getting really rich.

As someone else pointed out in their question that led to this response from employees, a homeowner using a second home can solve a problem in 10 minutes compared to a snowbird 6,000 kilometres away. The primary residence is seen as a huge responsibility inherent in the operation of STRs. If an STR is not just an income property, but the actual home of a host, they are more likely to pay attention to noise, garbage, and property standards in their own neighborhood.